© 2019 by FOREVER SHEA FLOWER RENTALS. 

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FAQ

How Do I Place An Order?

 

To place an order, please send an email or give us a call to dicuss your event needs, go over design aspects, and check availability of the arrangements/items requested for your special day! A consultation is REQUIRED prior to reserving arrangements for your event..

Does Forever Shea Rent individual flower stems?

No, individual flower stems are not available. 

When Should I Place My Order? Is There a Deadline?

There is no set deadline to place your order for floral arrangements. However, it is HIGHLY recommended that you secure your floral order no later than four (4) months  prior to your event to increase the likelihood that your requested floral design will be available for your big day!

 

Why Should I Schedule a Paid Consultation? 

Sweet assurance! A paid consultation gives you the opportunity to see your selected designs/accessories in person before you place your non-refundable deposit, and allows for face-to-face planning and organizing of your event.

THE BEST PART: Your paid consultation fee will be credited to your overall rental balance if booked within 20 days of your paid consultation date! 

Secure Ordering & Payment Options

 

Once you have completed at lease one of our two consultation options (though both consultations are recommended beforehand), you may move forward in having one of our representatives secure your floral order. A deposit of 50% of the total cost of your rental is due upon  reserving your arrangements. Booking deposits are NON-REFUNDABLE. Acceptable payment methods include credit card, debit card, and cash. 

When is the Remaining Balance Due?

The remaining 50% balance is due 30 days prior to your event date. 

How Can I Change My Order?

Changes to your order may be made up to 60 days prior to your event date. Please submit change requests to RentalShea@gmail.com with a subject line of "Change Request".

Refunds and Cancellations

 

Forever Shea does not offer refunds in the case of a cancellation. All booking deposits are NON-REFUNDABLE. A one time reschedule date may be granted if requested within 60 days of your event, and availability of flower arrangements permit. NOTE:  There is no guarantee of availability for a rescheduled event.